QMS Fundamentals based on ISO 9001:2015 Training Course
Course Overview Who is this course for?
The focus of our QMS Fundamentals based on ISO 9001:2015 Training Course is to comprehensively introduce Learners to Quality Management Systems and provide them with a highly insightful introduction to the purpose, intent and requirements of ISO 9001:2015 plus the business case for adopting ISO 9001.
Key Course Learning Outcome Why this course is unique?
Our training demonstrates to the Learner the benefits of adopting the unique Kelmac Group® One System Model for enhancing organizational compliance, effectiveness and efficiency based on utilizing Business Process Management to enhance ISO.
Course Basics What is essential to know?
- This is a 1-day (8hr) learning event.
- Start/Finish Times: 08:00am – 17:30pm
- Ideal for those looking to get started & understand the requirements of Quality Management Systems and ISO 9001:2015


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Course Introduction
- The Business Case for ISO 9001:2015 and the Relationship with Customer Satisfaction*
- Purpose and Impact of Annex SL
- New and Revised Terminology
- The Relationship between External and Internal Issues, Interested Party Requirements, Risks and Opportunities, Top
- Management and Business Processes*
ISO 9001:2015 – Context of the Organisation
- The New Requirements for Context of the Organisation
- The Organizations External and Internal Issues, Interested Parties, their Needs, Significance, Monitoring and Measurement
- The PDCA Cycle and the Process-based Quality Management System Model for ISO 9001:2015
- The Organisation Business Model*
- Alignment with the Quality Management System Process Model [BPMS] and Benefits*
- Audit Methods, Evidence and Sources
ISO 9001:2015 – Leadership
- The New and Enhanced Requirements for Leadership
- The Seven Principles of Quality Management
- Audit Evidence and Sources*
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ISO 9001:2015 – Planning of the QMS
- The Requirements for Planning of the Quality Management System
- Process Terminology, Processes and Process Controls*
- Risks and Opportunities*
- Quality Objectives and Plans to achieve the Management of Change
- Audit Evidence and Sources*
ISO 9001:2015 – Support
- The Requirements for Support
- The New and Enhanced Requirements for Awareness and Communications
- Annex SL Requirements for Documented Information and How It Differs from Previous Management System Requirements
ISO 9001:2015 – Operation
- The Requirements for Operation
- The New and Enhanced Requirements for Operational Planning and Control, specifically Outsourcing
- Audit Evidence and Sources*
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ISO 9001:2015 – Performance Evaluation
- The Requirements for Performance Evaluation*
- The Requirements for Monitoring, Measurement, Analysis and Evaluation*
- Internal Auditing and Management Review*
ISO 9001:2015 – Improvement
- The Requirements for Improvement*
- The Requirements for Managing Non-Conformity and Corrective Action, and Continual Improvement*
- Certification and Accreditation*
*Kelmac Group cover this topic in more depth compared to our competitors.
**Kelmac Group proven added value as this material is not covered by the IRCA specification or our competitors.

Course Certification
This course is fully certified by Kelmac Group.

The Learner is assessed based on participation and performance throughout the duration of the course. This includes all exercises, role plays, case studies and all other activities during the course. Please note, full attendance is required during the Learning Event.

- Any individual requiring a working knowledge and understanding of the ISO 9000 series of standards
- Quality professionals/consultants
- Presidents/Vice Presidents/CEOs
- ISO Coordinators/management representatives
- Engineers
- Supervisors
- Forman
- Laboratory quality professionals

Working with a Case Study: Almost Full Documented QMSWhy is our course the best?
Each Learner will have access to the almost full documented QMS from the unique Kelmac Group® assurance perspective. The Kelmac Group® assurance perspective is unique as we audit like many professional financial audit practices where the focus is on providing top management with the quality of insight to make decisions and actions aimed at improving performance of the organization.
We boast the most comprehensive documented QMS Case Study available including a ISO 9001:2015 Quality Manual; 13 SIPOC processes [Value chain, Support and Management]; 19 procedures; and related documented templates and records.
One System ModelWhy is this important?
The one system model is based on utilizing Business Process Management to enhance ISO based Management Systems.
Our course is unlike our competitors as we will outline a methodology for developing and implementing an Quality Management System based upon the requirements of ISO 9001:2015, where the QMS is integrated with the organization’s business model. Others train followers, we train leaders™
11 Topics Covered In More DepthWhy is this important?
In this course, we cover 11 topics in more depth than any of our competitors.
If you look other courses they are largely knowledge based and focused on most but importantly they do not cover all requirements of ISO 9001:2015.
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This course is well worth completing if you are interested in ISO 9001
Angela Tonry | Attended this course in April 2018
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Thank you
Cora McCaughan | Attended this course in April 2018
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The instructor made the standards accessible and applicable to everyday situations
Gerard Gibbons | Attended this course in April 2018
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In the field I work in ISO 9001 is not something that is on anyone's radar. Breda helped us to see how the fundamentals of ISO 9001 can be brought to your own field and help to monitor and improve the quality of the service we provide.
Grainne Hamilton | Attended this course in April 2018
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An informative day, facilitated in a professional manner by Breda.
Lia Evans | Attended this course in April 2018
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The instructor made a difficult subject interesting
Mary Greene | Attended this course in April 2018
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Having no experience of ISO9001 this course was excellent.
Petrina Duff | Attended this course in April 2018
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Overall the course was excellent. With a lot of content to cover it would have been beneficial to have had more time. The trainer John was excellent making quite a dry topic interesting and engaging. His knowledge and experiences of how the ISO was applicable to real life professions helped to put the standard into perspective.
Thomas McKeogh | Attended this course in June 2018
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This is a good course for anyone wanting to achieve certification in ISO9001
Alfie Bradley | Attended this course in April 2018
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Complex standards made more relatable and applicable by presenter
Ann McDermott | Attended this course in April 2018
All Our Training Is Available In HouseCan’t come to us?
WE CAN COME TO YOU
Available Nationwide
Tailored to you
Fixed Fees, No Expenses*
Groups of 5+
*Exclusions, T&Cs apply
Companies That Trust In Kelmac Group ®
The Ultimate Business Training Experience
The Kelmac Group® has developed a unique tradition of creating learning services that shape the future of conformity and compliance learning solutions for Executive Management, Practitioners and Auditors. Where others train followers, we train leaders™