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The Kelmac Group® has developed a unique tradition of creating learning services that shape the future of conformity and compliance learning solutions for Executive Management, Practitioners and Auditors.

Where others train followers, we train leaders™

VIRTUAL [VILT] LQMS ISO/IEC 17025:2017 Internal Auditor Training Course


 Course Overview 

As the business world changes at an accelerating rate, internal auditors need to keep up or risk becoming irrelevant and unable to provide the insight that will allow their test or calibration Laboratory to succeed. That means they’ll need to continually add to their skills and knowledge. The focus of the VIRTUAL Kelmac Group® and LQMS ISO 17025:2017 Internal Auditor Training Course is to provide the Learner with the confidence, best practice audit tools and techniques to be able to conduct a vertical or horizontal internal audit of the Test or Calibration Laboratory's LQMS performance, and to objectively assess compliance of the Test and Calibration LQMS maturity to meet accreditation body requirements based on ISO/IEC 17025:2017 in accordance with the audit protocol of ISO 19011:2018

This course is one of our most popular for training Test or Calibration Laboratory Internal Auditors and is also available for onsite, virtual or classroom delivery.

We offer both public and private/on-site virtual classes. Just give us a call or drop us an email for more information. Our brochure for this course and all our offerings can be downloaded directly from our website via this page (see below).

 Prior Knowledge Requirements

Management systems

  • The Plan, Do, Check, Act (PDCA) cycle
  • The core elements of a management system and the interrelationship between top management responsibility,  policy, objectives, planning, implementation, measurement, review, and continual improvement.

Quality Management

  • The fundamental concepts and the seven Quality Management Principles (see ISO 9000)
  • The relationship between Quality Management and Customer Satisfaction.

ISO/IEC 17025:2017

You will need basic knowledge of Laboratory Quality Management Systems. We also recommend that you have a basic understanding of quality assurance and laboratory standards including ISO 9001 and ANSI/Z540.

The Learner is advised they will be asked to acknowledge and confirm during the online booking process the Learner meets these prior learning requirements. The Learner is reminded the course pre-requisite requirements may also be assessed during the course continuous assessment or during the eAssessment theory or practical examinations. The theory eAssessment will test Learner competence against CQI-IRCA learning objectives 1.1 and 1.2.  The continuous assessment exercises 6 to 13 and the practical eAssessment will test Learner competence against CQI-IRCA learning objective 1.3.  The theory and practice eAssessments will be completed on the Kelmac Group® LMS. 

Learners who successfully complete this LQMS ISO/IEC 17025:2017 Internal Auditor course will satisfy part of the training requirements for initial certification as a LQMS Internal Auditor. In addition to this course, learners must also complete a ISO/IEC 17025:2015 Foundation (LQMS) training course to meet the full training requirements for initial certification as a QMS Internal Auditor.

ISO/IEC 17025:2017 Internal Auditor Training Course
 Where are you looking to attend this training?

We are sorry but there are currently no public training dates available for this course at the moment! If you would like to send us your details, we will contact you when a course becomes available near you. If you have any questions about this course, call +353.61.491224.

Course Program/Topics

Our Virtual [VILT] Kelmac Group® and LQMS ISO/IEC 17025:2017 Internal Auditor course teaches Learners the audit principles, tools and techniques used for the assessment of the test and calibration Laboratory Quality Management System [LQMS]. 

The following is a breakdown of the course sessions;

  • Session 0 - Course Introduction

    Kelmac Group® Profile; Course Introduction; Structure of the Learner Manual; Learner Attendance; Course Outcome; Continuous Assessment; Course Program; Course Aims and Objectives; Introduction to CQI-IRCA; Blbliography; Terminology; ISO in Brief

  • Session 1 - Laboratory Quality Management System Overview/Refresher

    What is an LQMS; Purpose/Benefits; Scope of ISO 17025; History/Evolution of ISO/IEC 17025; LQMS Terminology; Key Changes and Concepts; High Level Structure; Benefits of Certification/Registration; ISO/IEC 17025:2017 Requirement Application

  • Session 2 - Compliance Management System - How to audit compliance requirements?

    Introduction to ISO 19600:2014; Compliance Terminology; Manaqement System Auditor versus Inspector; Establishing the Compliance Management System; Compliance Principles; Implementation and Maintenance of the Compliance Management System; Compliance Auditing for Management System Auditors

  • Session 3 - Introduction to Auditing

    Auditing Terminology; Management System Audits; Horizontal versus Vertical audit; Principles of Auditing; CQI-IRCA Professional Code of Practice; Audit Life Cycle; Appointment if Lead Auditor and Audit Team; Desired Auditor Behaviours; Auditr Program Management;

  • Session 4 - Initiation and Preparation

    Initiation the Audit; Initial contract with the Auditee; Audit Objectives, Scope and Criteria; Audit Feasability; Preparation for the Audit; Audit Working Documents; Audit Plan; Audit Checklists; 

  • Session 5 - Conducting the Audit

    Pre-Opening Meeting Activities; Opening Meeting; Gathering Audit Evidence; Five Core Audit Methods; Auditor Note Taking; Audit Sampling; Managing the Audit Team; Audit Communications; Auditee Reactions; Audit Findings; Case Study - Simulated Audit  

  • Session 6 - Audit Reporting

    Writing/Grading Audit Findings; Audit Conclusion; Audit Report

  • Session 7 - Final Audit Team/closing-Exit Meeting

    Final Audit Team Meeting; Evaluating Correction/Corrective Action; Audit Finding Follow-up; Closing-Exit Meeting; 

The following are the workshops completed during this class:

ISO/IEC 17025:2017 Requirement Application; Auditing Compliance; Audit Terminology; Audit Principles; Audit Life Cycle; Auditor Team/Auditee Roles; Auditor Behaviours; Audit Program Management; Determination of Audit Feasability; Document Review prior to an on-site audit; Audit File/Working Documents; Audit Plan; Audit Checklist; Opening Meeting; Gathering Audit Evidence/Audit Methods; Communications; Case Study/Simulated Audit; Writing Audit Finding/Grading; Writing an Audit Conclusion; Evaluating Correction/Corrective Action; Determining Audit Follow-up/Auditee Risk Profile; Closing-Exit Meeting

Are There Any Course Pre-Requisites?

 Prior Knowledge Requirements

Management systems

  • The Plan, Do, Check, Act (PDCA) cycle
  • The core elements of a management system and the interrelationship between top management responsibility,  policy, objectives, planning, implementation, measurement, review, and continual improvement.

Quality Management

  • The fundamental concepts and the seven Quality Management Principles (see ISO 9000)
  • The relationship between Quality Management and Customer Satisfaction.

ISO/IEC 17025:2017

You will need basic knowledge of a Laboratory Quality Management Systems. We also recommend that you have a basic understanding of quality assurance and laboratory standards including ISO 9001 and ANSI/Z540.

The Learner is advised they will be asked to acknowledge and confirm during the online booking process the Learner meets these prior learning requirments.  The Learner is reminded the course pre-requisite requirements may also be assessed during the course continuous assessment or during the eAssessment theory or practical examinations. The theory eAssessment will test Learner competence against CQI-IRCA learning objective 1.1 and 1.2.  The continuous assessment exercises 6 to 13 and the practical eAssessment will test Learner competence against CQI-IRCA learning objective 1.3.  The theory and practice eAssessments will be completed on the Kelmac Group® LMS. 

Learners who successfully complete this CQI-IRCA Certified LQMS ISO/IEC 17025:2017 Internal Auditor course will satisfy part of the training requirements for initial certification as a CQI-IRCA Certificated LQMS Internal Auditor. In addition to this course, learners must also complete a CQI-IRCA Certified ISO/IEC 17025:2015 Foundation (LQMS) training course to meet the full training requirements for initial certification as a CQI-IRCA QMS Internal Auditor.

How Will I Be Assessed?

Attendance

Full or 100% attendance is required during the virtual [VILT] training course.

Continuous Assessment

The Learner is assessed during the virtual class delivery based on participation and performance throughout the duration of the virtual course. This includes all exercises, role plays, case studiy and all other activities during the virtual course.  The Learner is expected to turn their webcam on during all virtual class sessions.  The Learner may turn-off their webcam during class break times.

eAssessment

There are two (2) phased 30 minute eAssessment auditor examinations during this learning event. The first written auditor examination is a theory test and the second written practical auditor examination. Both eAssessment examinations are closed book; however, the learner is required to have a hard-copy or digital version of the relevant management system standards (ISO 17025:2017) for class use. The minimum pass rate for each written theory and practical auditor eAssessment is 70%.

Who Should Attend?

Who should attend

Our course is aimed at Test or Calibration Laboratory Quality, Technical and Adminstration Professionals, Consultants, Auditors and Manager

  • Individuals wishing to perform internal laboratory audits
  • Laboratory Managers and Supervisors
  • Companies seeking ISO/IEC 17025 accreditation
  • Registrar/Accreditation body Auditors
  • Existing internal auditors who are looking to expand their skills in the area of laboratory practices
  • Supplier Quality Auditors wishing to evaluate laboratory service suppliers, including calibration suppliers
  • Procurement Personnel

Why our course is unique?

  • With 50% more skill based exercises compared to our competitors. We focus on auditing that provides Assurance that the Laboratory Quality Management System meets the needs of clients and accreditation body requirements & our Learners are equipped to make higher quality insights for improved organizational performance.  Learners practice using audit tools and techniques they can uses immediately and that inspire's Learner confidence
  • Access to digital copy of course documentation, relevant standards following completion of course registration and up to twelve months following completion of the course
  • Our investment in our Consultant-Trainer knowledge management, learning, and digital technologies means learners are challenged and encouraged to become the very best LQMS Internal Auditors in their respective industries 
  • Learners complete a phased eAssessment examination 
  • Access to a digital copy of course documentation, relevant standards following completion of course registration, and up to twelve months following completion of the course
  • Our investment in our Consultant-Trainer knowledge management, learning, and digital technologies means learners are challenged and encouraged to become the very best LQMS Internal Auditors in their respective industries 
  • Learners complete a phased eAssessment examination compared to a traditional 2 hour written examination 

Others train followers, we prepare and develop LQMS Internal Auditors™ for the most pressing test and calibration laboratory quality issues facing clients and laboratories today

  • Aideen Tobin Attended this course in October 2017

    Excellent course. Gave a quick, thorough insight into auditing for ISO17025. Focused on group discussion and practical examples as opposed to learning from a manual/slides. Kept my interest throughout.

    Aideen Tobin | Attended this course in October 2017

  • Colette Murray Attended this course in October 2017

    The kelmac internal auditor course was very well run and highly informative. Would definitely recommend to anyone looking to expand their knowledge.

    Colette Murray | Attended this course in October 2017

  • Denise Doyle Attended this course in October 2017

    Breda Kearney from Kelmac was an engaging training instructor who was very informative and helpful and the course very interesting.

    Denise Doyle | Attended this course in October 2017

  • Denise Griffin Attended this course in October 2017

    Great instructor, very in depth knowledge and everything very well explained - great place to ask questions to ensure you gain knowledge that is most relevant for you.

    Denise Griffin | Attended this course in October 2017

  • Elaine Eustace Attended this course in October 2017

    This was a really beneficial course to attend for anyone involved in internal auditing in their organisation.

    Elaine Eustace | Attended this course in October 2017

  • Katie Dwane Attended this course in October 2017

    The course was very useful using practical work, theory and knowledge transfer from the instructors own personal experiences. I found the course very helpful with the new upcoming changes to ISO 17025 and our instructor answered any questions the group had effectively. Would highly recommend to others.

    Katie Dwane | Attended this course in October 2017

  • Margaret Buggy Attended this course in October 2017

    Excellent course - very informative and delivered in a relaxed and friendly manner.

    Margaret Buggy | Attended this course in October 2017

  • Mohammad Billal Hossain Attended this course in October 2017

    This training course was one of the best training course I ever had. The instructor was very experienced, frank, knowledgeable and approachable. I strongly recommend this training course

    Mohammad Billal Hossain | Attended this course in October 2017

  • Shane Gallagher Attended this course in October 2017

    Very informative and insightful course on auditing 17025 2015

    Shane Gallagher | Attended this course in October 2017

  • Ian Nesbitt Attended this course in October 2017

    The course was well presented using a combination of presentations, audit examples, group exercises and discussions. The course is invaluable training for anybody becoming an auditor.

    Ian Nesbitt | Attended this course in October 2017


Basic Course Requirements

  • The Kelmac Group® is known for our in-person classrom and hands-on activities, and we use an extensive toolbox to foster similar engagement and attention in our virtual classes. Our Consultant-Trainer and learners interact in real time via our flexible, online learning platform, resulting in an engaging and real-class environment. This is an ideal alternative to the typical classroom setting for professionals who are unable to travel or who just prefer the convenience of attending a class without having to leave their own personal environment.
  • This class is delivered over two and half consecutive days, 08:00 to 17:30, Day 1 and 2; and 08:00 to 12:30, Day 3.
  • Kelmac Group’s® virtual instructor-led training (VILT) is a live web-based learning experience where the Consultant-Trainer and learners are in separate locations.
  • Kelmac Group’s® VILT technology platform is designed to ensure similar interaction as a traditional in-person classroom experience and allows for 2-way dialogue, break-out sessions for engaging workshops and hands-on exercises, and group work using virtual breakout rooms. This provides for an engaging learning experience in which learners can connect with the content and interact with both the Consultant-Trainer and other learners.
  • The learning objectives and topics covered during the VILT are the same as the corresponding in-person version of the class. That said, to accommodate a virtual setting, the pace at which the VILT is delivered, and the structure of class workshops and exercises, is modified to support engagement in a virtual format. Virtual class participants receive eBooks instead of printed materials.
  • All VILT classes are taught by the same, experienced team of Consultant-Trainers you’ve come to expect from the Kelmac Group®. Our team of VILT Consultant-Trainers are trained in virtual facilitation - ensuring a lively, interactive learning experience.
  • How do I need to participate in a VILT class. First and foremost, your enthusiasm. In addition, course learners are required to have their own PC or laptop with a high-speed internet connection. We recommend a headset with microphone, video capability, and the ability to participate in the training from a private, quiet setting. If possible, have two monitors; one for the virtual classroom and the other for viewing training materials. Dual monitors may be helpful but are not required

Virtual Training Technology Requirements

To participate in the virtual training sessions, you will need:

  • Use the latest version laptop or desktop computer. The laptop or desktop computer should not be in use for more than 4 years. (Note: A tablet or mobile device is not suitable for this training).
  • HD Webcam – Built-in or USB plug-in
  • Speakers and a microphone – Built-in or USB plug-in. We highly recommend a headset if you have this available for optimal audio quality
  • Internet connection – Minimum of 2.5Mbps download, 3.0 Mbps upload
  • Two display monitors are highly recommended
    • One for joining the virtual classroom and, if applicable, viewing digital eCourse documentation
    • The other for completing class exercises/assignments

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The Ultimate Business Training Experience

The Kelmac Group® has developed a unique tradition of creating learning services that shape the future of conformity and compliance learning solutions for Executive Management, Practitioners and Auditors. We develop LQMS Internal Auditors™ for the most pressing test and calibration laboratory issues facing clients and laboratories today.

Course Summary
Course Summary
Course type : VIRTUAL [VILT]
Course Duration : 18 hours
Certification : IRCA Application Made (LABIA2)
Continuing Education : units
Are There Any Course Pre-Requisites?

 Prior Knowledge Requirements

Management systems

  • The Plan, Do, Check, Act (PDCA) cycle
  • The core elements of a management system and the interrelationship between top management responsibility,  policy, objectives, planning, implementation, measurement, review, and continual improvement.

Quality Management

  • The fundamental concepts and the seven Quality Management Principles (see ISO 9000)
  • The relationship between Quality Management and Customer Satisfaction.

ISO/IEC 17025:2017

You will need basic knowledge of a Laboratory Quality Management Systems. We also recommend that you have a basic understanding of quality assurance and laboratory standards including ISO 9001 and ANSI/Z540.

The Learner is advised they will be asked to acknowledge and confirm during the online booking process the Learner meets these prior learning requirments.  The Learner is reminded the course pre-requisite requirements may also be assessed during the course continuous assessment or during the eAssessment theory or practical examinations. The theory eAssessment will test Learner competence against CQI-IRCA learning objective 1.1 and 1.2.  The continuous assessment exercises 6 to 13 and the practical eAssessment will test Learner competence against CQI-IRCA learning objective 1.3.  The theory and practice eAssessments will be completed on the Kelmac Group® LMS. 

Learners who successfully complete this CQI-IRCA Certified LQMS ISO/IEC 17025:2017 Internal Auditor course will satisfy part of the training requirements for initial certification as a CQI-IRCA Certificated LQMS Internal Auditor. In addition to this course, learners must also complete a CQI-IRCA Certified ISO/IEC 17025:2015 Foundation (LQMS) training course to meet the full training requirements for initial certification as a CQI-IRCA QMS Internal Auditor.

How Will I Be Assessed?

Attendance

Full or 100% attendance is required during the virtual [VILT] training course.

Continuous Assessment

The Learner is assessed during the virtual class delivery based on participation and performance throughout the duration of the virtual course. This includes all exercises, role plays, case studiy and all other activities during the virtual course.  The Learner is expected to turn their webcam on during all virtual class sessions.  The Learner may turn-off their webcam during class break times.

eAssessment

There are two (2) phased 30 minute eAssessment auditor examinations during this learning event. The first written auditor examination is a theory test and the second written practical auditor examination. Both eAssessment examinations are closed book; however, the learner is required to have a hard-copy or digital version of the relevant management system standards (ISO 17025:2017) for class use. The minimum pass rate for each written theory and practical auditor eAssessment is 70%.

Who Should Attend?

Who should attend

Our course is aimed at Test or Calibration Laboratory Quality, Technical and Adminstration Professionals, Consultants, Auditors and Manager

  • Individuals wishing to perform internal laboratory audits
  • Laboratory Managers and Supervisors
  • Companies seeking ISO/IEC 17025 accreditation
  • Registrar/Accreditation body Auditors
  • Existing internal auditors who are looking to expand their skills in the area of laboratory practices
  • Supplier Quality Auditors wishing to evaluate laboratory service suppliers, including calibration suppliers
  • Procurement Personnel
66 Reviews

Aideen Tobin

Attended this course in October 2017

 

Excellent course. Gave a quick, thorough insight into auditing for ISO17025. Focused on group discussion and practical examples as opposed to learning from a manual/slides. Kept my interest throughout.

Colette Murray

Attended this course in October 2017

 

The kelmac internal auditor course was very well run and highly informative. Would definitely recommend to anyone looking to expand their knowledge.

Denise Doyle

Attended this course in October 2017

 

Breda Kearney from Kelmac was an engaging training instructor who was very informative and helpful and the course very interesting.

Denise Griffin

Attended this course in October 2017

 

Great instructor, very in depth knowledge and everything very well explained - great place to ask questions to ensure you gain knowledge that is most relevant for you.

Elaine Eustace

Attended this course in October 2017

 

This was a really beneficial course to attend for anyone involved in internal auditing in their organisation.

Katie Dwane

Attended this course in October 2017

 

The course was very useful using practical work, theory and knowledge transfer from the instructors own personal experiences. I found the course very helpful with the new upcoming changes to ISO 17025 and our instructor answered any questions the group had effectively. Would highly recommend to others.

Margaret Buggy

Attended this course in October 2017

 

Excellent course - very informative and delivered in a relaxed and friendly manner.

Mohammad Billal Hossain

Attended this course in October 2017

 

This training course was one of the best training course I ever had. The instructor was very experienced, frank, knowledgeable and approachable. I strongly recommend this training course

Shane Gallagher

Attended this course in October 2017

 

Very informative and insightful course on auditing 17025 2015

Ian Nesbitt

Attended this course in October 2017

 

The course was well presented using a combination of presentations, audit examples, group exercises and discussions. The course is invaluable training for anybody becoming an auditor.

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