IRCA Certified ISO 9001 (QMS) Auditor/Lead Auditor Training Course

Course Category: Quality Management Systems (QMS)

Course Title: QMS Auditor/Lead Auditor based on ISO 9001:2008

The calibre of your lead auditor is crucial to the performance of your audit team, and ultimately to the success of your management system. This comprehensive five-day course provides hands-on training to ensure that your lead auditor thoroughly understands the role and acquires the expertise needed to perform it effectively.

Delegates completing the course will be presented with an IRCA independently accredited certificate for lead auditors. This certificate is also recognised by RAB QSA Intl.

Course Certification

IRCA Certified course (A17133)

IRCA ApprovedThis course is registered by the Governing Board of the CQI - International Register of Certified Auditors (IRCA) and meets part of the requirements of those seeking registration as a QMS Auditor/Lead Auditor under that scheme (IRCA/2245)

Recognized by RAB QSA International

This training course and certificate of attainment is recognized by RAB QSA International as meeting the requirement for RAB QSA International certification to QMS Auditor or Lead Auditor certification scheme.

Who should attend?

  • Quality Managers
  • Quality Professionals/Technicians
  • Quality Engineers
  • Procurement Personnel
  • Financial Personnel
  • Document Controllers 
  • Internal Auditors 
  • Owner Managers 
  • Implementation Members 

Benefits to Your Business

  • The knowledge and skills to effectively audit your management system
  • To conduct a risk assessment of the effectiveness and maturity of your management system
  • The ability to conduct second party and third party audits of your supply chain.
...

Course Pre-requisites

  • An online pre-course assignment must be completed before the first day of the course. 
  • The objectives of the new online pre-course assignment is to:
    • To demonstrate all delegates meet IRCA's prior knowledge requirements associated with this course
    • Ensure all delegate's are of a similar minimum standard to enable the class progress and pace maximises delegate satisfaction and effective learning
    • Enable the Tutor(s) to assign delegates into groups that enables the class to progress through the course program effectively and without adversely affecting a delegate's or class's learning
  • Delegates will be required to have their own copy of ISO 9001:2008 in completing the pre course assignment and for use during the on-site training course
  • Knowledge of ISO 9001 and Internal audit experience is strongly recommended for this course.

Kelmac Group Pre Course Assignment Policy

  • The Kelmac Group® policy is each delegate shall successfully complete the pre-course assignment prior to the start date and time of the planned class start date. If a delegate does not successfully complete the pre-course assignment by this specified time, the delegate may not be allowed attend the planned class and the delegate may be required to book on the next available class. If a Delegate is permitted to attend a planned class and they have not successfully completed the pre- course assignment prior to the start date and time of the class they are expected to successfully complete the pre-course assignment by the end of day 1. The rationale is to ensure no delegate has an unfair advantage compared to another delegate and that the delegate can demonstrate they meet the relevant prior knowledge requirements for the course.
  • Each delegate is expected to get an overall grade of 70% in the pre-course assignment to fully satisfy the pre-course assignment requirement. Delegates who get an overall grade of 55% will be allowed to attend the planned class but will be required to complete additional graded assignments during the class delivery. Any delegate who gets an overall grade less than 55% will not be allowed to attend the class until they meet the minimum grade necessary to meet the pre-course assignment requirement.

Learning Objectives

  • Understand quality management definitions, concepts, and guidelines
  • Understand the purpose of the ISO 9000 series
  • Understand the requirements of the ISO 9001:2008 standard
  • Apply ISO 19011:2002 definitions, concepts, and guidelines
  • Manage an audit program
  • Initiate the audit and conduct opening meetings
  • Understand auditor responsibilities
  • Conduct on-site activities
  • Collect information
  • Communicate effectively during the audit
  • Generate audit findings
  • Prepare audit conclusions
  • Conduct closing meetings
  • Report audit results
  • Conduct an audit follow-up
  • Understand the registration process
...

Course Structure

This course is a 40 hour/5 day course.

Course Start: 08:30a.m & Course Finish: 17:30p.m

Evening study will be required as part of this course. It is recommended that all delegates attending treat the course as residential.

A detailed course breakdown is as follows:

Day 1

  • ISO in Brief
  • Accreditation and Certification/Registration
  • Overview of the ISO 9001:2008 standard series
  • Eight Principles of Management
  • Process Approach
  • ISO 9001:2008 Structure and Requirements
  • ISO 9001:2008 Application
  • Examination Debrief
  • Statutory and Regulatory Requirements
  • Terminology
  • Statutory and Regulatory infrastructure and relationship with ISO Accreditation and Certification/Registration Bodies
  • Keeping up to-date with statutory and regulatory requirements and different sources
  • Checking for compliance
  • Day 1 Learning Cycle Review

Day 2

  • QMS Documentation
  • Documentation requirements and benefits, hierarchy and document types, systems
  • Document review process
  • Introduction to QMS Auditing
  • Terminology, Principles, Types of management system conformity audits and other audits
  • Roles and responsibilities, auditor qualities and role of psychometric assessment tools
  • Auditor life cycle
  • Audit Roles and Responsibilities
  • Audit Planning
  • Initiating the Audit and Preparing for the on-site activities
  • Developing an Audit Plan/Scope
  • Developing Audit Protocols/Checklists
  • Sample Examination Review
  • Day 2 Learning Cycle Review

Day 3

  • Conducting on-site audit activities
  • Opening Meeting
  • Collecting and verifying information
  • Evidence, Methods and Procedure for Gathering Evidence
  • Writing Audit Findings
  • Non-Conformities/Compliances/Opportunity for Improvements
  • Review of Sample Examination
  • Audit Team Performance and Communications
  • Handling and Managing Obstacles Encountered
  • Audit Reporting – Audit Findings
  • Audit Findings and Audit Report
  • Writing Audit Findings
  • Day 3 Learning Cycle Review

Day 4

  • Audit Reporting – Audit Findings
  • Writing Audit Findings
  • Writing the Audit Report
  • Examination Preparation and Study
  • Completing the Audit
  • Audit Follow-Up Strategies
  • Corrective and Preventive Action including audit finding closure
  • Audit Follow-Up
  • Closing/Exit Meeting
  • Preparing for the Closing/Exit Meeting
  • Examination Preparation and Study
  • Day 4 Learning Cycle Review

Day 5

  • Closing/Exit Meeting
  • Course Summary/Continuous Assessment Report
  • Examination Instructions and Examination
  • Course Evaluation Feedback

Course Assessment

The delegate is assessed based on participation and performance throughout the duration of the course. This includes all exercises, role plays, case studies and all other activities during the course. Please note, full attendance is required during the training course.

There is a 2 hour written examination at the end of the course. The exam is open book in that a delegate is entitled to use their own notes taken while on the course, the use of the delegate manual and any other supplementary material provided including their copy of the International Standard (s) in question. The minimum pass rate for the examination is 70%.

Training Methodology

Accelerated learning is the most advanced teaching and learning method available today. It's a total system of enhancing and speeding up both the design and learning process. What makes accelerated learning so effective is that it's based on the way we naturally learn. It does this by actively involving the whole person, using physical activity, creativity, collaboration among learners, variety that appeals to all learning styles, contextual learning with real-world immersion, the creation of a positive physical, emotional, and social environment and other methods designed to get people deeply involved in their own learning.

What's Included on the course

  • Comprehensive Course Manual
  • Expertise and Wisdom of Tutor (s)
  • Additional Handouts

Further Information

For further information please contact Kelmac Group on +353 (0) 61 491224Kelmac Group offer all of our Training Solutions on an In Company/In House basis. These solutions can be tailored to meet the specific needs and requirements of the client.

Our fees are very competitive and if you would like further information, please contact our office directly on +353 (61) 491224 or email info@kelmacgroup.com

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