ISO/IEC 17025:2017 Fundamentals Training Course
Course Overview Who is this course for?
The focus of our ISO/IEC 17025:2017 Fundamentals Training Course is to comprehensively introduce Learners to Quality Management Systems [Laboratory] and provide them with a highly insightful introduction to the purpose, intent and requirements of ISO/IEC 17025:2017 plus the business case for adopting ISO/IEC 17025.

Key Course Learning Outcome Why this course is unique?
Our training demonstrates to the Learner the benefits of adopting the unique Kelmac Group® One System Model for enhancing organizational compliance, effectiveness and efficiency based on utilizing Business Process Management to enhance ISO.
Course Basics What is essential to know?
- This is a 1-day (8hr) learning event.
- Start/Finish Times: 08:00am – 17:30pm
- Ideal for those looking to get started & understand the requirements of Quality Management Systems & ISO/IEC 17025:2017
Upcoming Dates and Locations
Please Contact Us if you need additional information or if you don't see a date that works for you. To register by phone, call +353.61.491224.
* Earlybird discount, Terms & Conditions Apply

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Course Introduction
- The Business Case for ISO/IEC 17025:2017 and the Relationship with the Confidence of Testing and Calibration Results*
- Purpose, the Framework for a Laboratory Quality Management System Terminology
- The Laboratory Business Process Model*
- The Benefits and Route to Accreditation and the Relationship with other Management Systems Schemes and Standards*
- Overview of the Laboratory Audit Process*
- Explaining the Purpose and Differences between a Horizontal and Vertical Laboratory Audit*
Fifteen Management Requirements
- Organization
- Management System
- The Quality Manual
- Document Control
- Client Contracts and Communication
- Purchasing
- Quality
- Critical Services and Supplies including Outsourcing
- Handling Complaints
- Non-Conforming Work
- Improvement
- Corrective and Preventive Actions
- Records Management
- Internal Auditing
- Management Reviews
Technical Requirements
- Personnel Training and Authorization
- Test and Calibration Procedures
- Equipment Calibration and Maintenance
- Traceability to the SI
- Sample Preparation
- Proficiency Testing
- Quality Assurance
- Test and Calibration Reports/Results
*Kelmac Group cover this topic in more depth compared to our competitors.

Course Certification
This course is certified by Kelmac Group.

The delegate is assessed based on participation and performance throughout the duration of the course. This includes all exercises, role plays, case studies and all other activities during the course. Please note, full attendance is required during the training course.

- Quality Managers
- Quality Professionals/Technicians
- Quality Engineers
- Procurement Personnel
- Financial Personnel
- Document Controllers
- Internal Auditors
- Owner Managers
- Implementation Members

One System ModelWhy is this important?
The one system model is based on utilizing Business Process Management to enhance ISO based Management Systems.
Our course is unlike our competitors as we will outline a methodology for developing and implementing a Laboratory Quality Management System based upon the requirements of ISO/IEC 17025:2005, where the Laboratory QMS is integrated with the organization’s business model.
Others train followers, we train leaders™
More Topics Covered In More DepthWhy is this important?
In this course, we cover more topics in more depth than any of our competitors. If you look other courses they are largely knowledge based and focused on most but importantly they do not cover all requirements of ISO/IEC 17025:2017.
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When I started this course I never had worked with ISO 17025:2017, thanks to the instructor I learned how to use it in a very effective way.
Ana Cortijo Martin | Attended this course in March 2019
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This training will help you to understand the fundamentals of the standard
Ricardo Orozco Carrillo | Attended this course in March 2019
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The course was well structured and interactive. The trainer was very knowledgeable and well prepared. Thank you.
Zlatina Gramatikova | Attended this course in March 2019
All Our Training Is Available In HouseCan’t come to us?
WE CAN COME TO YOU
Available Nationwide
Tailored to you
Fixed Fees, No Expenses*
Groups of 5+
*Exclusions, T&Cs apply
Companies That Trust In Kelmac Group ®
The Ultimate Business Training Experience
The Kelmac Group® has developed a unique tradition of creating learning services that shape the future of conformity and compliance learning solutions for Executive Management, Practitioners and Auditors. Where others train followers, we train leaders™