Implementation - Definition of Service

The Implementation service is designed to implement including verification and validation, if required the effectiveness of the organization’s Management System.

What is the difference between Traditional versus Kelmac Group® Implementation Service?

Traditional Implementation

Kelmac Group® Implementation

Predominately conformity based

Predominately Kelmac Group® C²E² (conformity, compliance, effectiveness and efficiency based)

Focus is on achieving certification

Focus is on business and /or performance results including certification, i.e. performance benefits and impact on the client

Generally a project plan document template or at best a generic project plan supplied

Editable and detailed project plan supplied showing resources and associated timescales

General advice on approach to be adopted by the client

Tailored advice on best strategies  and tactics to be adopted by the client

Implementation support is typically delivered by a combination of on-site and basic remote tools, e.g. email

Implementation support is delivered by a combination of on-site and off-site advanced technology based tools giving the client total control and value based pricing

Frequently re-enforces traditional management systems thinking

Offers the client  new ways of thinking about maximizing client impact

Traditionally the consultant will conduct a series of internal audits for the client.  Traditionally the internal audits will be conformity based and the audit documentation basic.  The consultant may also offer to train company employees on internal audit.  The training provided is typically unaccredited and the quality variable.   The consultant may also offer a preliminary and conformity based audit.  Traditionally the consultant may not have certification body audit experience.   The consultant may also offer to facilitate the management review meetings and be present during the initial certification audit.

The client implements the management system.  The Kelmac Group® will provide implementation support, if required.  Specifically the Kelmac Group® will review operational controls, monitoring and measurement information and data.  This may involve training company employees to conduct process based and value based audits on the Kelmac Group® standard or tailored IRCA Accredited Internal QMS Auditor course.  We can also conduct a preliminary/mock audit for the client prior to the initial registration audit using Kelmac Group® and IAF Accredited Certification Body Lead Auditors.   We can facilitate the initial management reviews with the client top management. Finally we can be present during the initial audit, providing support to the client top management and management representative.

Frequently completed by a single consultant practice with limited and single discipline and industry specific expertise of a  single management system

Completed by a multi-skilled and competent consultancy team with a deep multi-discipline and industry specific expertise, of  single and integrated management systems, providing clients with unique perspectives and insights, using innovative and client focused tools

 

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