| Public Courses |
- What happens once I submit a course booking?
- Who are IRCA and RAB QSA International?
- Are there exams?
- Where are courses held?
- Are course venues wheelchair accessible?
- What times do courses start/finish?
- Do Kelmac Group book accommodation?
- Is lunch provided?
- Are bookings transferable?
- How do I cancel a course booking?
- Will I receive a Certificate?
- What happens once I submit a course booking?
You will receive a ‘Receipt of Booking’ email which will confirm your course details. If a public training event, payment is required to confirm your place.
- Who are IRCA and RAB QSA International?
These are Accreditation Bodies who have approved various courses we run. Further information regarding these bodies can be found clicking here.
- Are there exams?
There are exams on our accredited Lead Auditor/Auditor Conversion courses. There are no exams on Internal Auditor courses in general.
- Where are courses held?
Courses are held throughout Ireland. When you have booked a course, information regarding the venue will be sent to you.
- Are course venues wheelchair accessible?
All venues are wheelchair accessible. However, some rooms in particular venues may have steps. If you are attending a course and have specific accessibility requirements, please advise us in advance and we will be happy to ensure that the course is held in a suitable room.
- What times do courses start/finish?
Courses generally run from 8.00am to 5.30pm. However some of our courses will run longer, all times are included on the ‘Receipt of Booking’ email
- Do Kelmac Group book accommodation?
We do not book delegate accommodation, however we do have special rates with some hotels. When you contact the hotel to make a booking just advise them that you are attending an Kelmac Group courses to avail of the special rate (if applicable). Please note that from time to time the hotel may have special offers available on their website
- Is lunch provided?
Morning/Afternoon Break refreshments are provided by Kelmac Group however we do not provide lunches. Delegate are responsible for their own lunches.
- Are bookings transferable?
A substitution can be made up until the day of the course. Where a course had specific entry requirements, the substitute will need to be approved.
- How do I cancel a course booking?
Please phone us on +353 61 491 224 with the details of your booking and we can organise to cancel your course place. Please keep the following Kelmac Group Terms and Conditions in mind:
Course Cancellations
Notice outside 30 working days incur no penalty
Notice of 15 to 29 working days incur 50% fee
Notice within 14 working days incur 100% fee
- Course Postponement
Notice outside 30 working days incur no penalty
Notice of 15 to 29 working days incur 25% fee
Notice within 14 working days incur 100% fee
- Will I receive a Certificate?
All delegates with full attendance will receive an Kelmac Group Certificate on successful completion of the course.
| In-House Courses |
All Public courses and Customised versions of these can be delivered on an In-House basis
In-House Course Features:
- How many people do I need to run an In-House course?
- How much does it cost to run a course In-House?
- How much notice to do I need to give to run an In-House course?
- What are the equipment and room requirements to carry out an In-House course?
- Can courses be tailored to suit my organisation’s needs?
- Can I speak with the tutor to discuss my requirements?
- How many people do I need to run an In-House course?
We usually cater for between 4-15 people on In-House courses. Some accredited courses cater for slightly less. We will advise the maximum number of delegates on your Proposal.
- How much does it cost to run a course In-House?
In-House courses are priced per course rather than per delegate. The cost depends on the course type and the course length. Contact us to discuss your requirements and we will email you a proposal outlining pricing.
- How much notice do I need to give to run an In-House course?
This depends on tutor availability. We always aim to organise a course in a timeframe to meet your requirements.
- The typical requirements are:
Equipment: Screen, Flipchart, Markers, Extension Lead & Projector. Tutor will bring own laptop.
Training Room Layout: U-Shaped style for delegates, top table for tutor and side table for tutor notes.
We would advise that training rooms should be spacious and ideally have natural light and air-conditioning.
- Can courses be tailored to suit my organisation’s needs?
Yes, most of our courses can be tailored to suit your organisation’s needs. For example, should your course include a practical audit, this can be carried out on a company process and we can include your organisation’s documentation as part of the training. However, Accredited courses cannot be altered outside the rules of Accreditation.
- Can I speak with the tutor to discuss my requirements?
Yes, we can arrange a call with the tutor to discuss your specific requirements
